社区 Clinic

The first step to scheduling an appointment is to complete a phone consultation by calling or emailing our clinic during regular business hours. After completing the phone consultation and determining that we are a good fit to work together, we will send you paperwork to complete via our secure portal. Once the paperwork is filled out, we will schedule your appointment, and you will receive a confirmation email with the day, time, and your assigned counselor! Once you are scheduled, it will be for the same day and time each week for the semester. Please make filling out your paperwork a priority since we cannot schedule your first session until it is complete.

No, not the initial appointment. Please leave all scheduling to be done through administration at the clinic. After submitting your paperwork, the clinic staff will reach out to you to confirm your appointment and you will be assigned a counselor. 然而, after you have been assigned a counselor, you are able to schedule/reschedule with your assigned counselor through the portal. If you have any questions, please feel free to contact us.

是的. Once assigned to a counselor, you will remain with them for the duration of the semester. Remember we are a university run clinic so we open and close based on the university’s calendar. If you decide that you would like to continue counseling in the following semester, you will be assigned a new counselor.

是的, confidentiality is a priority. Information shared during sessions is kept strictly confidential, except in situations where there is a risk of harm to yourself or others, or where required by law.

Sessions typically last 50 minutes. This allows enough time for meaningful discussion while allowing the counselor to prepare for the next session.

Weekly sessions are recommended due to the short-term semester-based schedule.

We understand that life can be unpredictable. Please notify us as soon as possible if you need to cancel or reschedule. We appreciate 24 hours' notice.

不，你不需要. As long as you reside and are located in Texas, we also offer telehealth services. If you are not in the State of Texas we cannot provide you with services.

The first session is an opportunity for you to discuss your concerns and for the therapist to gather information. It's a collaborative process, and you can ask any questions you may have about the counseling process.

No, counseling is for anyone facing challenges or seeking personal growth. It's a supportive space to explore thoughts, 感情, 和行为, regardless of whether you have a diagnosed mental health condition.

Open communication is key. We encourage you to express your concerns to your counselor. They are not able to make adjustments if they are not aware of your concerns. We recommend giving your counselor 2-3 sessions before deciding they aren’t a good fit for you. 然而, please don’t hesitate to let us know of your concerns immediately so we can develop a plan of action. Counselors are supervised by faculty members to provide extra support and guidance.

You definitely can! Your counselor will complete a semester transfer request form with you to start counseling in the new semester. Please remember you will have a new counselor in the new semester.

You can communicate with your counselor via the secure messaging system in the portal. Otherwise, please email counseling@wlbt8888.com 或打电话 512-428-1242 to let us know what you would like your counselor to know and we will pass on the information.

We do not accept insurance since we offer low-cost counseling services.

Your counselor will upload a Zoom link prior to the session through the portal/messaging system. If you are having any issues, please contact us.

Billing occurs weekly, the following week after your session.